No. Cats Of Penang is a TNR (Trap-Neuter-Return) organization and does not operate a shelter.

Unfortunately, we do not have the resources to provide rescue, medical care, boarding, or shelter services. If the cat requires urgent medical attention, we recommend contacting a local veterinary clinic or animal rescue organization.

We do not currently accept donations. However, you can directly support TNR efforts by becoming a Catsoterra member. 100% of membership dues go directly to our partner clinics to help cover sterilization costs.

Catsoterra provides subsidy for sterilization only. Volunteers are responsible for trapping, transporting, and caring for cats before and after their appointment.

At this time, we are not aware of other programs that operate exactly like Catsoterra. We hope our model can be adapted and expanded to help community cats in other regions.

No. Most of the cats featured on our page are community cats that are returned to their original location after sterilization.

Unfortunately, we are unable to provide rehoming services or assist with finding adopters.

Please seek advice from a qualified medical professional as soon as possible.

We recommend waiting until kittens are fully weaned and eating independently. Requirements may vary by clinic, so please consult your veterinarian for guidance.

Cats Of Penang is based in Penang, Malaysia. While our TNR program currently operates only in Penang, anyone is welcome to join as a member and follow our work.

No. Membership is open to anyone who would like to support our mission and gain access to the Catsoterra dashboard.

Absolutely. We have members and supporters from around the world who are interested in community cat welfare and TNR.

TNR stands for Trap-Neuter-Return. Community cats are humanely trapped, sterilized, allowed to recover, and then returned to the location where they were originally found. TNR is widely recognized as one of the most effective and humane methods for reducing stray cat populations.

Most community cats are not socialized and are unable to adapt to life as indoor pets. Returning cats to their familiar territory after sterilization allows them to continue living in an environment they know while preventing future litters.

Membership dues help fund the TNR program and are used to cover sterilization costs at our partner clinics. In return, members receive access to the Catsoterra dashboard, impact tracking tools, member resources, and eligibility to participate in our volunteer TNR program.

No experience is necessary. Many of our volunteers had never participated in TNR before joining Catsoterra. We provide guidance and resources to help you get started.

Our homepage includes a live TNR tracker that is updated as new sterilizations are recorded. Visit our website to view our latest statistics and track our impact across Penang in real time.

The scale of stray cat overpopulation means that rescue alone cannot solve the problem. By preventing future litters through TNR, we can create a long-term reduction in the number of cats living on the streets while improving quality of life for existing community cats.

Yes. Catsoterra Berhad is a registered Company Limited by Guarantee (CLBG) in Malaysia and operates the Cats Of Penang program.

Catsoterra provides transparency through our dashboard, where members can view program statistics, impact data, and the progress of TNR activities across Penang.

Yes. We are always interested in discussing potential partnerships that support community cat welfare and responsible population management.

Absolutely. Many members join simply to support the mission, follow our progress, and help fund sterilizations through their membership dues.

RM60 per year.

Membership is valid for one year from the date of registration.

Yes. Students may register for a free membership using a valid student email address.

Members receive access to the Catsoterra dashboard, including: • Real-time TNR statistics and impact tracking • Our interactive Penang impact map • Access to our Cat-A-Log featuring all of the cats we’ve sterilized • Partner discounts and member resources

An activation email is sent immediately after registration. Please check your inbox and spam folder, then click the activation link before attempting to sign in.

Great! Once you have signed into the dashboard, you'll find a link below your e-card that allows you to upgrade your membership to volunteer status.

No. Existing paid members may upgrade to volunteer status at any time during their membership year at no additional cost.

Student memberships are free for dashboard access and learning about our work. To participate in the volunteer TNR program, students must first upgrade to a standard RM60 membership.

Volunteers must be at least 18 years old.

Catsoterra covers 100% of the base sterilization cost for volunteers participating in our TNR program.

Yes. Community cats can sometimes require additional treatment beyond a routine sterilization. Volunteers may be responsible for additional costs such as treatment for pregnancy, heat cycles, dehydration, infections, injuries, or other medical conditions identified by the veterinarian.

A complete list of negotiated clinic rates is available on the Catsoterra dashboard under "My Perks."

Simply present your Catsoterra e-card to the clinic's front desk to verify your membership.

We always recommend vaccinating cats whenever possible. However, our partner clinics do not currently require vaccination prior to sterilization.

No. We do not have the capacity to monitor or board cats. Volunteers may contact our partner clinics directly to inquire about boarding availability.

After monitoring the cat during recovery and ensuring it is fit for release, the cat should be returned to the same location where it was originally trapped.

No. Volunteers participating in the program are responsible for trapping and transporting cats themselves.

All appointments are scheduled through the Catsoterra dashboard. The appointment scheduler can be found directly below your e-card.

No. There is currently no limit to the number of cats a volunteer may sterilize, subject to clinic availability and program capacity.

We currently partner with: • Penang Veterinary Centre (Gelugor) • Windsor Animal Clinic (Simpang Ampat)

Our program is designed primarily for community cats and stray cats. If you have questions about a specific situation, please contact us before making an appointment.

We understand that plans can change. However, clinic appointment slots are limited. Repeated cancellations or no-shows may result in temporary restrictions on future bookings.

We do not provide traps, cages, or carriers for loan.